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Maximizing Customer Retention Post World Cup
By Editorial profile image Editorial

Maximizing Customer Retention Post World Cup

While the FIFA World Cup 2026 is creating unprecedented opportunities for operators to acquire new customers, retaining them after the tournament’s conclusion may prove the bigger challenge.

While the FIFA World Cup 2026 is creating unprecedented opportunities for operators to acquire new customers, retaining them after the tournament’s conclusion may prove the bigger challenge.

Dimi Katsavelis, senior client partner at Sportradar, highlights the importance of implementing smarter CRM, personalization, and cross-sell strategies to convert event-driven bettors into loyal, long-term customers.

By Editorial profile image Editorial
Updated on
Operators FIFA World Cup 2026 Sportradar